Guest Post by George Fidelman, Digg name withheld

When this Blog About Digg thing came about, I almost started a blog just to get involved.  Thankfully, the good folks at Nethackz agreed to post it for me.

Digg, you need to learn to communicate.  It’s that simple.  When Kevin and Jay got on The Drill Down last year, they were asked about a Digg Forum.  Not only did they say it was a great idea, but they mentioned that it was already in development.  That was almost a year ago, and we still have nothing.

Sure, they have the Digg blog, but only a small fraction of users actually read it.  So when they posted that the scripts were against TOU and need to stop, a lot of people missed the message.  A lot of people got banned.

I am not one who is against these bannings.  I think that making it permanent is a bit harsh because people should get a second chance, but otherwise, I think they are justifiable.  With that said, I think that if Digg had a way to communicate back and forth, publically with its users, some of the confusion and fear that is sweeping across the site would be alleviated.

Every other major social media site, including Mixx, Reddit, and Propeller, have a method to openly communicate with staff.  Digg, the biggest and baddest of them all, has nothing.  Email?  Good luck, plus it’s not open.  Are they scared of opening up a can of worms?  Are they worried that if the communications are public, that they may be forced to listen to their users?

It just doesn’t make sense.  Give us a forum.  You already said you would.  The Digg Town Halls are jokes that get nothing accomplished and make you look foolish.  Get off your couch and do some good for the site.  I don’t think you know how bad it’s gotten out here in the trenches.  How could you?

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